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International Specialist, Inc., is an efficient, competitively priced customs broker/freight forwarding firm that is capable of executing all aspects of international shipping. Established in 1970 as a licensed customs broker and freight forwarder, we have a solid foundation in the trade. We are C-TPAT CERTIFIED. Because we are a smaller broker/forwarder, we offer service that cannot be paralleled by the larger firms. We specialize in prompt, personal service. We monitor, track, and provide insurance options on your domestic and international shipments originating from the USA.
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As customs brokers, we are linked electronically to U.S. Customs, the Food and Drug Administration, the Department of Transportation, and the Federal Communications Commission through the automated broker interface. Through this exchange, we are capable of clearing shipments in advance thus providing faster processing.
Reviews (10)
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John Koury
Apr 04, 2022
Worked with Cathy to file customs paperwork and coordinate pickup of an LCL shipment arriving from Japan. She was of great help throughout the process and was always very willing to teach me about the areas of importation that I'm less experienced with. Will definitely be returning for future shipments.
Michael Griffith
Dec 24, 2021
Service was thorough and considerate. Pricing was very good. Principal checked in and provided support as needed during the entire international shipping process. Truly felt valued as a client! Highly recommend!
Arthur Clark
Aug 10, 2021
#luvisiinternational! super smooth transactions/well organized and responsive international broker, our broker is Mary Ellen, truly not sure how we would get anything across the oceans but not for her efforts and the support she recieves from everyone @ ISI Thank Goodness!
Kramer
May 12, 2021
I had the pleasure of working with Mary Ellen from International Specialists to clear my 1992 Suzuki Cappuccino through customs. I was late to start the process and she was super helpful in explaining what I needed to do ASAP and what could wait until the vehicle arrived in the US. She was no nonsense and explained everything exactly how it was / priced everything very fairly.

Her email / phone communication was fast and informative, and she had an answer to every question I had. Then once the car cleared customs I had my paperwork to send to the DMV for registration within a week, and she coordinated with my shipping broker to get the car transported as soon as possible. Bottom line, excellent service, quality people, would recommend Mary Ellen to anyone looking to import a vehicle without worry.
Yara Mannaa
Feb 18, 2021
This is hands down the best international shipping company that I've ever used. They are very fast, efficient, and responsive. I shipped things back to the middle east using them and everything arrived on time and in perfect condition. I will definitely use them again when I need to ship everything back home. Thanks guys :!
Richard Bagge
Mar 05, 2020
Hello, i have just finished working with ISI and they did a nice job. we had a dog crate needed to be sent to a client in Dublin, Ireland and everything was perfect. From start to finish. 5 stars
Esra Shishtar
Dec 21, 2019
My experience with ISI has been nothing short of amazing! I needed to ship my personal effects to Kuwait after completing my PhD studies in Boston. After contacting many shipping companies, I decided to go with ISI. Mike was very professional, helpful, and answered all my questions over the phone. Their air freight rates are extremely competitve so I ended up shipping my items through air.

The entire process from filling out the paperwork to picking up my items was seamless. All my items arrived in Kuwait (safe and sound) within only 4 days! I strongly recommend ISI for anyone who is looking for a reliable and professional shipping company.
Nicholas Moretto
Mar 11, 2018
I had 2 shipments successfully imported with ISI but the 3rd time around I have had a shipment sitting from the SAME supplier for well over a month. This is added a lot of additional costs for my company and has caused a lot of issues. I reached out to Terri multiple times and said she would figure it out. Apparently she can't figure it out. No excuses for service like this.
Cathy Johnson
Jan 21, 2018
Happy New Year!. I wanted to give kudos to the guys at International Specialists, Inc. as have successfully imported my first shipment and it was very nerve racking BUT ISI made it " Less Stressful " From the initial call and speaking with ISI, setting up the shipping from China to New York was easy. Customs Clearance process with the import department was efficient. Price was competitive and i will be using them again.
Abdulgafor Alfares
Dec 20, 2016
It is extremely bad experience I had with this office. I sent my stuff with them from Boston to Dammam in Saudi Arabia; however, I got half of my stuff are missing at Dammam Airport. I have no idea where were they missing at this office or at the airports. Furthermore, this office did not inform me that there would be a big chance that I would miss half of my stuff when I want to get them at the airport.

I was confidence and guarantee this office will deliver my stuff as they were. Hence, be aware when you send your stuff with any office. This office just wanted your money after you paid them they did not know you. Also, they will never help you out with your issue.